Finelake Atelier
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Frequently Asked Questions

How do I choose my first course?
If you are new, start with “Foundations: Knit, Purl, and Precision Gauge.” It installs clean habits you will use forever. Still unsure? Contact us for a 10-minute course fit assessment.
What is the difference between lessons and coaching?
Lessons deliver structured knowledge; coaching adds personalized critique and accountability. Many courses include both for consistent progress.
How long do I keep access?
You retain access for at least 24 months from purchase. If we retire content, we provide equivalent or upgraded access.
Are there prerequisites?
Each course lists prerequisites where applicable. Beginner courses require none; advanced paths expect confidence with charts, shaping, and finishing.
Do you provide patterns?
Yes. Many courses include studio patterns and swatch templates for practice and portfolio building.
What is your refund policy?
Contact us within 14 days if the course is not a fit. Eligibility depends on progress and downloaded materials. We aim to be fair and transparent.
Can I learn without special tools?
Yes. We recommend basic needles, yarn, and a tape measure. Advanced modules list any specialized notions well in advance.
Do you issue certificates?
We issue completion certificates for select pathways as a record of study. They are not academic credits.
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